The Complainant alleged that the City violated the APRA when it failed to respond to his public records request. The City acknowledged that it failed to do so but explained that the request email was mistakenly deleted as suspected spam. Once the City became aware of the mistake, it responded to the request. While the City's failure to timely respond to the request violated the APRA, we found no evidence of a willful and knowing, or reckless, violation. VIOLATION FOUND