The Complainant alleged that the RICDHH violated the APRA when it failed to respond to her email asking for documents. Although we expressed doubts that the email was a cognizable request for documents pursuant to the APRA, the evidence indicated that the RICDHH did not have an APRA policy and, accordingly, we treated Complainant's email as an APRA request. Because the RICDHH did not respond in any capacity to this email we found that the RICDHH violated the APRA, but did not find a willful and knowing, or reckless, violation.