The undisputed facts revealed that the Complainant made an APRA request to the City of Providence (the "City") on March 30, 2014 via email. It was further undisputed that the Complainant received no response until on or about May 22, 2014, after the Complainant called the City on May 20, 2014 to inquire as to the status of the APRA request. Thus, the City violated the APRA when it failed to respond within ten (10) business days to the March 30, 2014 APRA request. See R.I. Gen. Laws § 38-2-7.