The Rhode Island Department of Health (HEALTH) and the Office of the Health Insurance Commissioner released the 11th annual RI Health Plans’ Performance Report (2008). This report analyzes the two largest health plans, Blue Cross and United, on 31 separate measures. They are also compared to all commercial plans in New England, and to the best 10% of health plans nationally.
According to the report, Blue Cross and United performed similarly to other insurers in New England. Nine of Blue Cross’ 19 quality measures were equal to New England averages, four measures were better, and six measured below the regional averages. Eleven of United’s 19 quality measures were equivalent to New England averages, five measures were better, and three measured below the regional average.
“It is important for Rhode Islanders to know how well their health insurers are performing,” said Director of Health David R. Gifford, MD, MPH. “Public reporting of results also holds insurers accountable for how services are delivered and often improves overall quality.”
“With the large majority of commercially insured Rhode Islanders covered by these two health plans, purchasers deserve to know how well they are performing and whether there is good value received from the premiums dollars expended” said Health Insurance Commissioner, Christopher Koller. “Health insurers can improve the value of key medical services by their actions. This report shows there are several areas for improvement from Rhode Island’s Health Plans. “
To view the complete report, visit http://www.health.ri.gov/publications/reports/HealthPlanPerformanceReport.pdf